
Understanding Your SASSA SRD R350 Grant in 2025
If you’ve ever sat refreshing your phone, waiting for a payment SMS from SASSA, you’re not alone. For millions of South Africans, the SASSA SRD grant — now increased from R350 to R370 in 2025 — is a lifeline. It keeps food on the table, transport money in your pocket, and the lights on at home.
But if you’ve tried to apply, check your status, or fix a payment problem, you already know the process can be confusing. Some months the payment date arrives right on time. Other months, it feels like your money is lost in space.
That’s exactly why this guide exists.
It’s your one-stop resource for understanding your SRD grant — how to apply, check your status, update your banking details, deal with declines, avoid scams, and know exactly when you’ll be paid. Whether you’re a new applicant or a long-time recipient, you’ll walk away from this page with clear steps, practical tips, and the confidence to manage your grant like a pro
What Is the SASSA R350/R370 Grant?
The Social Relief of Distress (SRD) grant is a monthly payment from the South African Social Security Agency (SASSA) for unemployed individuals aged 18–60.
Did You Know? Since its launch, the SRD grant has supported over 10 million South Africans monthly. Some use it for essentials, others to start small side businesses — like selling snacks or doing laundry.

Eligibility Criteria for the 2025 SRD Grant
To qualify, you must meet all of the following:
|
Requirement 28_00c7b7-7f> |
Details 28_43d8ba-a3> |
|---|---|
|
Age 28_e55b2b-46> |
18 to 60 years 28_6579cf-f8> |
|
Citizenship 28_e1e3ec-a0> |
South African citizen, permanent resident, or legal refugee/asylum seeker 28_e7d18e-10> |
|
Employment 28_f53c29-4f> |
Must be unemployed 28_f44d29-f6> |
|
Income 28_df79a7-e0> |
Monthly income less than R624 28_6b788a-bb> |
|
Other Grants 28_289b7a-e9> |
Cannot receive other SASSA grants (except child support) 28_4be658-57> |
|
No UIF or NSFAS 28_b78a05-31> |
Not receiving Unemployment Insurance Fund (UIF) or NSFAS funds 28_24b3ff-dd> |
Example
How to Apply for the SRD Grant in 2025
Applying is easier than ever — you don’t need to stand in long queues at SASSA offices. Everything can be done online or on your phone.

Method 1: Apply via the Official SRD Website
- Visit https://srd.sassa.gov.za.
- Click “Apply” (for first-time applications) or “Reconfirm Existing Application” (if you’ve applied before).
- Enter your ID number and cellphone number.
- Select your preferred payment method — bank account, SASSA Gold Card, or CashSend/eWallet.
- Agree to SASSA’s terms and conditions.
- Submit your application and wait for the confirmation SMS.
Tip: Always use your own personal bank account linked to your ID number to avoid delays.

Method 2: Apply via WhatsApp
- Save the SASSA WhatsApp number: 082 046 8553.
- Send a simple “Hi” message.
- Choose “Apply” from the menu.
- Provide your ID, contact information, and payment details.

Method 3: Apply via GovChat
- Go to https://www.govchat.app.
- Select the SASSA SRD application option.
- Fill in your details and submit.

Method 4: Apply via the SASSA App
If you have an Android phone, you can download the SASSA Mobile App from the Google Play Store. The app allows you to apply, check your status, and reconfirm your application all in one place.

How to Check Your SASSA Status Online (All Methods)
Checking your status helps you know whether your application is approved, pending, declined, or needs action.
Method 1: Online Portal
Why it’s good: Instant results and detailed reasons for declines.
Drawback: Website can be slow during peak times.
Method 2: WhatsApp
Tip: If you can’t get through, try early in the morning or late in the evening — WhatsApp responses slow down during the day.
Method 3: Moya App
Why it’s good: Works even without airtime or data on supported networks.
Drawback: Only available for Android.
Method 4: USSD (limited functionality)
Why it’s good: Works on any phone — no internet needed.
Drawback: Limited details compared to website.
Understanding Your SASSA Status: What Each Result Means
Knowing what your status means helps you take the right next step.
|
Status 28_ec2597-36> |
Meaning 28_f007fb-35> |
|---|---|
|
Approved 28_943b20-4f> |
Your application passed all checks. 28_0c0b30-5c> |
|
Approved – No Pay Date 28_174026-db> |
Approved but payment date not yet allocated. 28_01c358-e6> |
|
Pending 28_573406-75> |
Your application is under review. 28_333546-d1> |
|
Declined 28_146f0e-84> |
SASSA found you don’t meet requirements. 28_6ac5c7-6c> |
|
Referred SAFPS 28_72d1b2-58> |
Flagged for fraud or duplicate application. 28_b68196-36> |
|
Means Income Source Identified 28_3fb89e-37> |
Bank records show income above R624. 28_87fb0e-7c> |
|
UIF Registered 28_6c7fd5-3b> |
Linked to Unemployment Insurance Fund. 28_3e172b-98> |
|
NSFAS Registered 28_223ab4-76> |
Linked to NSFAS funding. 28_5acd98-4f> |
|
Awaiting Verification 28_357cde-f6> |
Identity or income still being verified. 28_5740eb-cf> |
|
Awaiting Reconfirmation 28_0f164b-91> |
You didn’t reconfirm your application. 28_a4ca14-f4> |
What to Do Based on Your Grant Status
|
Status Type 28_a3e47c-60> |
Action Required 28_e17db2-a9> |
|---|---|
|
Approved, No Date 28_5edc06-55> |
Wait or check banking details 28_54643d-20> |
|
Declined 28_9a7df5-d3> |
Visit srd.dsd.gov.za/appeals 28_3696aa-df> |
|
Referred SAFPS 28_acd2d5-ef> |
Call SASSA or email: grantappeals@dsd.gov.za 28_ae4d58-2b> |
|
“Means Income Source Identified” 28_7c5924-0d> |
Appeal with proof (bank statement, affidavit) 28_50aeba-23> |
|
“UIF Registered” or “NSFAS” 28_6c62e4-0f> |
Provide documentation proving ineligibility 28_6a0b2c-3b> |
SASSA R370 Payment Methods Explained
SASSA gives you several options to receive your money:
- Bank Transfer
- Fastest and most reliable.
- Money goes directly to your own ID-linked account.
- SASSA Gold Card
- Can withdraw from Postbank ATMs or use at retail stores.
- Works like a normal debit card.
- CashSend / eWallet
- For those without bank accounts.
- You’ll receive an SMS with a PIN to withdraw at participating ATMs or retailers.
- Retail Stores
- Boxer, Pick n Pay, Shoprite, Usave, Checkers.
- Use your SASSA card or CashSend PIN.
|
Channel 28_449588-79> |
Details 28_e422ec-a3> |
|---|---|
|
Bank Deposit 28_e9c39b-79> |
Fastest, safest, preferred by most 28_77ba94-91> |
|
SASSA Gold Card 28_7ff668-ba> |
Use at Postbank ATMs, Shoprite, Boxer 28_af79cd-b0> |
|
CashSend / eWallet 28_d03a92-d0> |
For unbanked users – requires SMS with OTP 28_8fd082-8c> |
|
Retail Stores 28_54be2e-01> |
Collect at Boxer, Pick n Pay, Shoprite with SASSA card or OTP 28_08e0c4-b3> |
Important: Never use someone else’s bank account — SASSA will reject the payment if the names don’t match.
When Will You Get Paid? July 2025 Payment Schedule
SRD grants don’t follow a fixed calendar. Instead, each beneficiary gets a personalized payday SMS.

🔔 Estimated July 2025 Pay Window:
Tip: Check your individual payday using the status check portal or WhatsApp.
How to Reconfirm Your SRD Application?
Every few months, SASSA may request that you reconfirm your need for the grant
Reconfirmation Steps:
Important: Failure to reconfirm may lead to suspended payments.

Why Is My R370 Payment Delayed?
Common causes include
Fix It Tip: Always keep your contact details and banking info updated at https://srd.sassa.gov.za.

How to Fix a Declined Application or Status Issue
If declined, follow these steps:

1. Identify the Reason
Check the exact wording in your status—e.g., “Means Income Source Identified” or “UIF Registered.”
2. Submit an Appeal
For full details, visit our SASSA Appeal Process 2025 Guide.
SASSA Grant Appeal Process (Quick Overview)
Here’s a snapshot of how to appeal a declined grant:

For full details, visit our SASSA Appeal Process 2025 Guide.
Grant Suspension and Reinstatement Rules

Your SRD grant may be suspended if
How to Reinstate
For full details, visit our SASSA Appeal Process 2025 Guide.
What to Do Based on Your Grant Status
|
Mistake 28_e53d35-cf> |
Fix 28_e66ba9-a6> |
|---|---|
|
Using someone else’s bank account 28_c95292-d9> |
Use your own ID-linked account 28_1cb92b-5f> |
|
Not checking status monthly 28_471b80-9c> |
Check via portal or WhatsApp 28_4bd758-7a> |
|
Ignoring appeal deadlines 28_800b5f-ad> |
Appeal within 90 days 28_e28747-45> |
|
Losing access to phone number 28_d07baa-14> |
Visit SASSA office to update contact info 28_3f8df5-31> |
|
Falling for scams 28_56c365-68> |
Only use srd.sassa.gov.za 28_7e111f-db> |
SRD Fraud Warnings: Stay Safe!
Beware of
Use only official SASSA platforms
Never share OTPs or login details
How to Report Fraud
If you suspect fraud:
- Call SASSA Fraud Hotline: 0800 60 10 11
- Email: grantsenquiries@sassa.gov.za
- Visit your nearest SASSA office

What to Do Based on Your Grant Status
|
Grant Type 28_e62246-61> |
Amount 28_5a2c28-01> |
Who Qualifies 28_eb281c-39> |
Payment Date 28_172538-41> |
|---|---|---|---|
|
SRD R370 28_26a301-ec> |
R370/month 28_8e2c51-53> |
Unemployed, 18–60 28_03ea78-f9> |
20–31st monthly 28_b822a0-c1> |
|
Old Age 28_6ced3a-bf> |
R2,090–R2,110 28_1cae1e-02> |
60+ years 28_a92e80-70> |
1st week 28_078fe9-4c> |
|
Disability 28_fd3dd2-2d> |
R2,090 28_300a91-3a> |
Medically disabled 28_78fb9f-d0> |
1st week 28_5494cd-52> |
|
Child Support 28_815526-df> |
R530 28_14c4b1-2a> |
Caregivers 28_97015a-bf> |
1st week 28_fe1c5a-92> |
|
Foster Child 28_11a63e-59> |
R1,250 28_369d06-91> |
Legal guardians 28_c90952-d0> |
1st week 28_4a11de-be> |
|
War Veterans 28_ba987c-b1> |
R2,335 28_d64520-df> |
WWII/Korean War vets 28_192ca5-dd> |
1st week 28_0406f2-b2> |
Pro Tips to Avoid SRD Grant Problems
Here’s how experienced beneficiaries keep their payments running smoothly:
- Reconfirm on time — SASSA will sometimes require reconfirmation every few months.
- Update banking details immediately if your account changes.
- Check your status monthly — even if you were paid last month.
- Use your own bank account — never borrow someone else’s.
- Keep your phone number active — it’s used for OTPs and updates.
- Respond to SASSA SMSes quickly — ignoring them can cause delays.
- Don’t ignore appeals — you have 90 days to respond to a decline.
- Avoid public Wi-Fi when checking your status — protects your personal info.

Final Tips: Stay Updated, Stay Paid

Beware of
Visual Timeline of SASSA SRD 2020–2025
When the COVID-19 pandemic struck in 2020, millions of South Africans lost jobs almost overnight. To respond to this crisis, the South African Social Security Agency (SASSA) introduced the SRD R350 grant as temporary relief. What started as a short-term safety net has since become one of the most important ongoing support programs in the country.
Here’s a timeline of how the SRD grant has evolved over the years:
|
Year / Period 28_efde4b-2f> |
Grant Amount 28_10a43e-61> |
|---|---|
|
April 2020 28_dca1f4-f5> |
R350 28_e94305-f8> |
|
2021 28_f1198e-48> |
R350 28_fc9915-97> |
|
2022 28_358265-ed> |
R350 28_54140b-ba> |
|
2023 28_5c1fd4-01> |
R350 28_514b80-4b> |
|
2024 28_5f8484-77> |
R350 28_cbb252-fe> |
|
April 2025 28_3e009a-f3> |
R370 28_aa34fb-c6> |
The R20 increase may sound small, but in real terms, it helps millions afford extra transport to job interviews, buy electricity tokens, or top-up food essentials.
Comparison Table of SASSA Payment Methods (2025)
One of the most common questions beneficiaries ask is: “Which payment method is best for me?” The truth is — it depends on your access to a bank account, where you live, and how quickly you need the money.
Here’s a breakdown of the four main payment methods in 2025:
|
Payment Method 28_8c2397-3e> |
Speed 28_468d9d-60> |
|---|---|
|
Direct Bank Deposit 28_d7067d-40> |
Fastest (2–3 working days after approval) 28_91d681-ad> |
|
SASSA Gold Card 28_1bc4ff-b9> |
3–5 working days 28_275982-7d> |
|
Retail Store Collection (Boxer, Shoprite, Pick n Pay, Usave, Checkers) 28_b9d056-b3> |
3–7 working days 28_673f61-fe> |
|
CashSend / eWallet 28_0d2e14-0c> |
1–3 days (after approval) 28_5cf5ad-6c> |
Pro Tip: If you have your own bank account, choose direct deposit. It’s faster, safer, and avoids queues.
SASSA 2025 Budget Context: Where Does the R370 Come From?
Many people wonder: “Where does the government find the money to pay millions of us every month?”
Here’s the big picture:
- In February 2025, the Finance Minister announced that R34 billion was allocated to extend and increase the SRD grant from R350 to R370.
- The funding comes mainly from:
- National Treasury’s Social Development Vote (annual budget for grants and welfare).
- Reallocations from underspending in other departments (e.g., infrastructure projects running behind schedule).
- Additional tax revenue from improved compliance in 2024.
Why the increase?
- Inflation has been eroding the buying power of R350 since 2020.
- Food prices, transport fares, and electricity tokens all climbed sharply.
- Government economists estimated that an extra R20 per month helps protect vulnerable households without drastically straining the national budget.
How big is this program?
- As of mid-2025, over 10 million South Africans receive the SRD R370 each month.
- This makes it one of the largest cash-transfer programs in Africa.
- Combined with other SASSA grants (Old Age, Child Support, Disability), social spending now makes up about 18% of South Africa’s total national budget.
In short: Every R370 you receive is part of a massive government commitment to social protection. That’s why keeping your application updated and verified is so important — it ensures funds reach the right people without fraud or waste.
Conclusion: Stay in Control of Your SASSA R370 Grant
Managing your SASSA R350 (now R370) grant doesn’t have to be frustrating. By understanding how the system works—from checking status to fixing delays—you can take full control of your monthly payments.
Whether you’re a new applicant or waiting for your appeal, this 2025 guide equips you with all the tools, steps, and support resources you need.
Share this guide with friends, family, or anyone struggling with their SRD grant.

